Frequently Asked Questions

  • What is 7savant?

    7savant is an online web application platform that monitors and analyzes conversations about your brand or company online. It monitors and tracks conversations happening on the web that are related to your brand and enable you to analyze the online trend 24/7 & 365 days a year. 7savant brings in revolutionary tools and techniques that enable you to identify the key influencers, top authors, top sources, sentiment dissection, task assignment and many more.

  • Is there a setup fee?

    No. There is no set up fee for any of our plans.

  • Do I need to sign any contract to buy the 7savant service?

    No. There are no contracts involved. You need to pay on a monthly basis to use 7savant’s Online Web Monitoring Platform.

  • What are the details of the 14-Days free trial?

    The 7savant account comes to you fully loaded with all its features for fourteen days, at absolutely no charges. You can cancel your account within these 14 days. After 14 days free trial you will be charged for the period of time you opted for, while registering.

  • Can I switch between plans?

    Yes, you can switch between plans easily. Just visit the ‘My Accounts’ page on the dashboard to upgrade or downgrade your plan.

  • What type of payments do you accept?

    We accept all major credit cards. The payments are done via PayPal. In case, you need to have some other arrangement for billing, you can contact us.

  • Why isn’t 7savant free?

    7savant uses vast number of servers across the world to collect network-centric data. For this service, we charge you a nominal fee. This enables us to improve the service without compromising on its quality and integrity.

  • Are there any per-user fee?

    No. There are no per-user or seat fees.

  • How 7savant is beneficial? Why should I care about online mentions of my brand?

    Bad publicity can spread like fire, within seconds and damage your brand’s online reputation. With the help of 7savant, you have the potential to react to any negative mention or act on any opportunity before your competitors do so. It also gives an overview of how your brand is perceived online.

  • Can I or my team be automatically notified when a serious mention occurs?

    Yes. The alert module of 7savant is meant for automatically notifying in case of occurrence of a serious mention.

  • Can I track competitor brands?

    Yes, it is possible to analyze competitor brands through 7savant. 7savant allows you to track your company as well as its competitor brands. However, the search phrases should be selected carefully to ensure that only relevant mentions are picked up by the system.

  • How often do you update the software or launch new features?

    7savant is updated approximately every two weeks. However, major feature enhancements and additions are done, every two months. The new features are announced to the users through email.

  • Which industries can make the best use of 7savant?

    There are very few industries that may not find 7savant useful. 7savant has a client base that pans across the world and has industries ranging from smaller regional businesses to global companies. The industries currently benefitting from our product includes consumer packaged goods, agencies, technology, healthcare, non-profits, manufacturing, consulting and many more. The all-pervasive role played by the web ensures that businesses of all types and industries of all sizes benefit from online web media monitoring and the insight it brings.